Free – Good to know info for homeowners from T2D Easy to use and keep available for yourself, babysitters or house sitters. We have had several calls over the years of house sitters having a situation and not knowing what to do or who to...
Poly B month has been exciting! Are you over loaded yet? I know we have presented all kinds of great information for homeowners with POLY B but did you know a lot of that information applies to ALL homeowners. Leaks are stressful no matter where they come from....
Things to do to prevent POLY B leaks. You now know what Poly B looks like and where to find it in your home (See PART 1 HERE). You also know what to ask your insurance broker to make sure your home insurance covers your needs (See PART 2 HERE). But what happens if...
Poly B and your Home Insurance. Poly B leaks and anyone who has ever experienced a leak, that caused damage, can attest to the difficulty in working with your home insurance provider. I don’t think they do it on purpose but with all the false claims they need...
Thank you so much for the great experience, tech's were super friendly and professional! Steve, Jillian, and Aaron went above and beyond for me. When Aaron found a huge dent on my brand new dishwasher, not only did he take it back to the store for me, he also picked up a new one, and then installed it! Saved me a ton of time. They also reduced another bill when it turned out to be an easier job! This type of honesty and service is tough to find! I'd hire T2D again in a heartbeat. Thank you!
Water tank started to leak overnight, left a message for Tap2Drain and they were at my house at 9:00 AM! Aaron was great, respectful and hard working. Customer service should be easy, but few companies do it well. Tap2Drain does it better than all! Thank you Gillian and Aaron.
We had a sewage smell at our store in mission and had 3 different plumbing company's,1 HVAC and 2 pest control companys look at it, after $2000 spent and no solution Jeff from tap to drain was getting pizza next door, he stopped in our store to kill time, Jeff commented about the sewage smell and with in 5 minutes diagnosed and rectified our problem. We have no problems and are extremely thankful he stopped in for pizza that day.
I had Tap2Drain come out last May 2015 to install a water UV sanitation system for treatment of my well water. Steve showed up in both cases when he said he would for both the quote and the actual work. Great guy and he did a quality job on the installation of the system making sure it will be easy for me to switch out the UV light yearly. No leaks to date and everything is running nicely. If I need plumbing work in the future, I'll be sure to call these guys in again.
Love this company!
Called Gillian from Tap 2 Drain plumbing around 12 pm to help solve our Noah's ark issue that we woke up to.
Was willing to wait a few days if needed as it was such short notice, Steve, our plumber showed up at 2 pm and we hadn't anticipated anyone until between 3 pm - 5 pm. Same day service within hours!
Steve was very professional, experienced, and knowledgeable regarding our leak and was able to replace both required pieces quickly.
Steve also offered some future solutions to us for plumbing to hopefully prevent another swimming pool in our living room situation.
Fast, affordable, and pleasant experience! Great company who we will be doing business with again.
Keep up the good work!!
Best plumbing service we've experienced in over 35 years of being a home owner! Appreciated the friendly person answering the phone saying, "This is xxx, how can I make you smile today?" This immediately helped me to relax in a stressful situation, since I needed an emergency service in the evening. Friendly and professional, he arrived within 75 minutes of my call and quickly assessed the problem. He had the parts required and promptly made the repair. My husband and I were very impressed with every aspect of customer service and highly recommend T2D! Thank you!
WOW!! That is all I can say about the friendly service. They truly are the "nice guy" plumbers. We used them to install a gas line for a BBQ as well as a fireplace. The Fireplace installer (Big Valley Heating) commented on the quality of the line. We have also used their emergency service when our 3 year old son decided to flush plastic toys... They were able to pop by the next day and take care of it.
I put out a call to friends asking for a recommendation for a plumber. Tap 2 Drain was the reply, and am I ever glad! From the first phone call I made to the completion of the service, everything exceeded my expectations. Superior customer service! I won't hesitate to recommend them to anyone who needs plumbing services in the Lower Mainland. Bravo!